Marlow Marshall

Founder & Lead Jewellery Designer

The story of how I entered the jewellery industry is non-traditional, but one that is infused in my day to day interactions. Growing up in Red Deer, I started my retail career at a young age. Witnessing the impact I had on client’s lives, I discovered a passion for transcending customer expectations with exceptional service. The joy from making even a small difference in their stories was unparalleled.

Moving into management, I honed my business skills and instilled exceptional service in my team. During a customer service award ceremony, where we won top honours, a recruiter from a rapidly-growing jewellery chain recognized my potential. I joined the jewellery world soon after and quickly fell in love.

After managing Canada's premier store and pioneering a Saskatchewan expansion, my true calling surfaced: custom jewellery. This passion became the catalyst for launching my custom design and jewelry concierge in 2014. Here, I apply my wealth of knowledge to turn personal stories and cherished memories into bespoke jewelry pieces, each uniquely reflective of the tale it embodies.

Kat MacLean

Lead Jewellery Designer G.I.A. Gemologist

I’m Kat, a Calgary-based jewellery designer with over a decade of industry experience. Originally from a small town in the heart of Alberta, I’ve developed a deep and enduring affection for Calgary, which I’m proud to call home.

Dedication and passion are at the core of my relationship with gems and jewellery. This commitment is reflected not only in my craftsmanship but also in my genuine enthusiasm for sharing knowledge and guiding others. After graduating from the Gemological Institute of America and the University of the Arts, where I studied metalsmithing and jewellery design, I went on to apprentice as a goldsmith and have since grown into a professional jewellery designer.

Beyond the studio, I’m a recognizable presence within the jewellery community, known for my charisma, integrity, and altruistic spirit. I hold a deep appreciation for art jewellery, and my skills, enthusiasm, and values have fostered lasting relationships with both lifelong clients and respected colleagues within this inspiring profession.

Breanna Hanson

Senior Jewellery Designer

I grew up in Alberta and went on to earn a commerce degree, expecting to find my place in the corporate or startup world. But after exploring different paths, nothing quite clicked or sparked the passion I was looking for.

That changed when I decided to travel. I spent time in Colombia and Mexico, and eventually found myself in Peru, where I taught English and immersed myself in a completely different way of life. It was there that I met local artisans who introduced me to the art of handcrafted jewelry—teaching me wire wrapping and traditional crafting techniques that completely shifted my creative direction.

When I returned to Canada, I built and ran my own jewelry business for five years, selling at markets and expos and growing a brand rooted in craftsmanship and storytelling. That chapter laid the foundation for where I am today.

Now, I work in the world of custom luxury jewelry design—and I absolutely love it. I’ve come to deeply appreciate the role we play as designers: capturing moments of love, remembrance, revitalization, and connection, and transforming them into pieces that people carry with them for a lifetime.

Maanasi Bhandari

Senior Jewellery Designer

I'm a multi-faceted craftsperson with experience spanning goldsmithing, jewelry design, and custom client relationships. Raised with Indian cultural values, I'm organized, grounded, and a firm believer in the importance and respect of every kind of relationship. Coming from the world of goldsmithing, I'm a proud alumna of Alberta University of Art & Design and deeply dedicated to my craft.

Maureen Lawley

Senior Jewellery Designer

Maureen's bio is coming soon!

Yousaf Ayoubi

Lead Operations Manager

My career began in 2003 in Central Asia’s emerging markets, where I worked across product design, customer experience, and client retention. I supported project management and administrative coordination for the Marketing and Corporate Strategy teams, building direct relationships with customers and consistently exceeding their expectations through thoughtful product design and transformative experiences. I then moved into business analytics and operational excellence, working in telecommunications and, for a decade, with global luxury brands across Western Canada.

Managing several prestigious luxury houses in Calgary, I partnered with a talented team to craft transformational in-store journeys, oversee inventory and records analysis, and cultivate authentic, transparent relationships with both loyal patrons and new clients.

Today at Marlow Design, I collaborate closely with our creative team on strategic and operational initiatives. The privilege of being part of our clients’ personal stories — helping them wear their most meaningful moments with pride and joy — is what continues to inspire my work.

Daryna Tkachuk

Client Experience Manager

After earning my Bachelor's degree in Administration in Kyiv, Ukraine, I began my career in journalism, where I spent three years helping people share their stories and feel heard. With a natural passion for communication and community, I later worked as a Volunteer and Community Coordinator at the non-profit organization Mareena in Košice, Slovakia, supporting migrants as they settled into a new chapter of their lives.

I joined Marlow Design as a Receptionist, and my strong organizational skills, quick learning ability, and positive attitude soon led me into the role of Operations and Project Manager.

Inspired by Western pop culture, music, and dance, I bring creativity, energy, and warmth into everything I do. My goal is to support people in meaningful ways—whether by helping clients with their dream jewellery piece creation or by building genuine, personal connections with my team.

Katy Merkley

Jewellery Operations Coordinator

Katy's bio is coming soon!

Goldsmith Team

For the security of your pieces and privacy of our goldsmith team, they are working incognito in our workshop.

Pamela Edlund

Lead Receptionist, Client Experience Manager, Jewellery Photographer

My passion for people has guided my career through every chapter. Before joining Marlow Design in July 2025, I spent more than twenty years in roles dedicated to service and human connection — from hospitality and administrative coordination to healthcare and senior support. Each experience reinforced the belief that how we treat others shapes not only their day but the meaning of our work.

As the first point of contact at Marlow Design, I feel privileged to welcome clients into some of life's most meaningful moments. Fresh to the jewellery industry, I am inspired every day by the generosity of our talented design and operations teams — their knowledge, skill, and willingness to share make every day a learning opportunity. I feel honoured to be part of a team committed to sincerity, craftsmanship, and a client experience grounded in genuine care — values reflected in each team member and exemplified by Marlow in his leadership every day.

I believe the most rewarding accomplishments are not always seen or measured: a heartfelt reaction, a moment of ease, the feeling of being truly valued. My heart is in making sure that each person who walks through our doors or calls us feels welcome, excited, and genuinely appreciated from the very first hello.

Anjelica Abarra

Marketing Lead

Anjelica's bio is coming!